Natural Turquoise Necklace with Black Teardrop Pendant

Assistance from Daniela

Do you have a question to ask? Whether you're searching for the ideal gift or seeking expert jewelry styling advice, our we are always ready to assist you. Please select your preferred method of communication below.

• Book a virtual consultation: Schedule a consultation
• Email us: hello@danielajanette.com or shoot us a message here.

Shipping Details

• Complimentary ground shipping.
• Items dispatch within 1-2 business days.
• Domestic shipping takes 4-6 business days. 
• International shipping takes 7-14 business days. 
• 14K Fine Daniela Janette Jewelry requires 10-15 business days for production.
• All orders are insured for the jewelry's value.
• We ship with FedEx, USPS, UPS, or DHL. You'll receive an email with your tracking number.

International Orders

• Complimentary Shipping: On purchases over $200.
• Orders Under $200: Shipping rates calculated at checkout.
• International Shipping: Shipping costs are non-refundable.
• Taxes and Duties: Customer's responsibility. Non-refundable in case of returns or exchanges. Contact hello@danielajanette.com for specific situations.

Refunds, Returns, and Exchanges

• Returns: Accepted within 14 days of shipping.
• Custom Orders: Non-returnable, exceptions possible. Contact hello@danielajanette.com for specific cases.