Orders may ship immediately if the item(s) are in stock.
14K Fine Daniela Janette Jewelry items are made-to-order, requiring 10-15 business days for production.
Items are dispatched within 1-2 business days after your order is placed.
Upon completing your order and clearing your payment, you will receive an automated email. Check your SPAM/JUNK folder, especially if it is your first order with us.
Refunds, Returns, and Exchanges
Returns are accepted within a 14-day window from the date your order was shipped.
Exchanges are
accepted within a 14-day window.
Custom orders are non-returnable. Exceptions may apply; contact us at hello@danielajanette.comto discuss specific cases.
Shipping, Taxes, and Duties
Complimentary U.S. Ground Shipping.
We ship via FedEx, USPS, UPS, or DHL. You will receive an automated email with your tracking number when your order is ready to ship.
All orders are insured. The shipment value must reflect the cost of the jewelry for legal purposes.
For International Orders
Complimentary shipping on purchases over $200.
Shipping rates for orders under $200 are calculated at checkout.
International taxes and duties are the customer's responsibility. Taxes, duties, and shipping fees are non-refundable in the event of a return or exchange.
Certain exemptions apply; contact us at hello@danielajanette.com to discuss your specific situation.
