Availability and Ordering Guidelines
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In Stock: Orders ship immediately.
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Ready to Ship: In-stock items dispatch within 1-2 business days.
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Made-to-Order: 14K Fine Daniela Janette Jewelry requires 10-15 business days for production.
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Invoice: You'll receive an automated invoice email once your payment clears. Check your SPAM/JUNK folder if it's your first order.
Shipping, Taxes, and Duties
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U.S. Shipping: Complimentary ground shipping.
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Carriers: FedEx, USPS, UPS, or DHL. You'll receive an email with your tracking number.
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Insurance: All orders are insured for the jewelry's value.
International Orders
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Complimentary Shipping: On purchases over $200.
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Orders Under $200: Shipping rates calculated at checkout.
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International Shipping: Shipping costs are non-refundable.
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Taxes and Duties: Customer's responsibility. Non-refundable in case of returns or exchanges. Contact hello@danielajanette.com for specific situations.
Refunds, Returns, and Exchanges
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Returns: Accepted within 14 days of shipping.
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Custom Orders: Non-returnable, exceptions possible. Contact hello@danielajanette.com for specific cases.
